General

6 Tips for Increasing B2B Sales

6 Tips for Increasing B2B Sales

Hollywood studios have script readers to sift through the hundreds of stories they receive every year. The typical script has 120 pages, but usually only the first 10 get read. If the script doesn’t grab the reader’s attention in the first 10 pages, it’s tossed aside and the reader is on to the next one. It may be the next great film, but it’s those first few minutes that count. In the B2B world

Client Conflict? Solve with the Three R’s

Client Conflict? Solve with the Three R’s

It’s great when you love every one of your clients. Chances are, though, there’s one (and sometimes more than one) client that gives you headaches. That client who makes extra demands, is unreasonably dissatisfied with your work or, worse, doesn’t pay as promised. You may even have a regular client who suddenly changes the rules on you. When you have a problem with a client (which happens to us all)

Why You Need Feedback from Employees (and How to Get It)

Why You Need Feedback from Employees (and How to Get It)

A Google search for “My boss doesn’t listen” yields twice as many hits as “My boss listens”. Yikes! There’s even more for “My boss doesn’t like me”. Is it just skewed perception? Perhaps. But an HR Solutions study cites that among the top 10 complaints employees have is a lack of communication with management. Employees want to have face-to-face time with you. Having meaningful conversations with employees seem easier for small businesses, since managers actually know all the names of their employees.

The Good, The Okay, and The Ugly of Increasing Your Prices

The Good, The Okay, and The Ugly of Increasing Your Prices

A common fear among business owners is raising rates for their services. Whether you’re below market price for your industry, need cash flow to increase your offerings, or have encountered increased costs of your own, raising prices is something you are going to have to do at some point. But you don’t want to lose clients. How can you make sure that raising rates won’t damage your business? When you decide to make the leap

Increasing Productivity through Brian Tracy’s “Eat That Frog”

Increasing Productivity through Brian Tracy’s “Eat That Frog”

There just isn’t enough time!” In today’s fast-paced world, employees and bosses alike often feel the crunch. The imbalance between hours in the day and the workload seems especially prevalent in small businesses where every person wears more than one hat. At the end of the week, employees still have a full “to-do” list. But by developing some good habits and practicing some time management techniques, the list becomes more manageable. There are several well-known time management systems to explore, some with common elements, but ultimately each with its own focus.

Taking the Pitch Out of Sales

Taking the Pitch Out of Sales

Retail sales grew about 3% in 2016 and Kiplinger predicts an even stronger growth in 2017. Small businesses account for just over 50% of retail sales per the Small Business Administration. To get a piece of that pie and improve sales, you need a consistent process that involves more than just telling the customer about your product or service. The practice of consultative selling will engage your customer and show them that you are committed to solving their problem with your product or service.